1. Who we are
PZ Brickwork (“we”, “us” or “our”) is a brickwork contractor providing services across Maghull, Liverpool and surrounding areas.
If you have any questions about this policy or the way your personal data is used, you can contact us by phone on 07762 579603 or by email at pzbrickwork@gmail.com.
2. What this policy covers
This Privacy Policy explains how we collect, use, store and protect personal data when you:
- visit our website;
- contact us by phone, email or contact form;
- request a quote;
- become a customer; or
- otherwise communicate with us.
3. The personal data we may collect
Depending on how you interact with us, we may collect:
- your name;
- phone number;
- email address;
- address or postcode;
- details about your enquiry or project;
- communications sent to us by email or contact form; and
- basic technical information such as IP address, browser type, pages visited and website usage information.
4. How we use personal data
We may use personal data to:
- respond to enquiries and quote requests;
- contact you about proposed or ongoing work;
- provide services and manage projects;
- maintain internal customer and job records;
- improve our website and services;
- protect the website from misuse or technical issues; and
- meet legal, tax, accounting or regulatory obligations.
5. Lawful bases for processing
We process personal data using one or more lawful bases under UK data protection law, depending on the reason for use.
- Contract: where data is needed to take steps before entering into a contract or to carry out agreed work.
- Legitimate interests: where data is needed to manage enquiries, operate the website, maintain records and run the business effectively.
- Legal obligation: where records must be kept or information must be used to comply with tax, legal or regulatory duties.
- Consent: where consent is required, such as for certain non-essential cookies or similar technologies.
6. Sharing your information
We do not sell personal data. Where necessary, we may share information with trusted third parties who help us operate the business, such as:
- website hosting providers;
- email or IT service providers;
- professional advisers such as accountants or legal advisers; and
- authorities or regulators where disclosure is required by law.
7. How long we keep data
We keep personal data only for as long as reasonably necessary for the purposes it was collected, including handling enquiries, carrying out work, maintaining business records and meeting legal obligations.
As a general guide:
- general enquiries and quote requests may be kept for up to 12 months after the last meaningful contact;
- customer and project records may be kept for as long as needed to provide services and deal with any related follow-up matters; and
- financial and business records may be kept for the period required by applicable tax, legal or accounting rules.
8. Cookies and similar technologies
Our website may use cookies or similar technologies. Some may be necessary for basic website functionality.
If we use non-essential cookies, such as analytics or marketing-related technologies, these should only be used where the appropriate consent has been obtained.
You may also be able to control cookies through your browser settings.
9. Your rights
Depending on the circumstances, you may have the right to:
- request access to personal data we hold about you;
- request correction of inaccurate or incomplete information;
- request erasure of your data in certain situations;
- request restriction of processing;
- object to certain processing activities;
- request transfer of your data where applicable; and
- withdraw consent where consent is the lawful basis being relied upon.
10. Complaints
If you have any concerns about how your personal data is handled, please contact us first and we will try to resolve the issue.
You may also have the right to complain to the Information Commissioner’s Office (ICO).
11. Third-party links
Our website may include links to third-party websites or social media platforms. We are not responsible for the privacy practices of those other websites and recommend that you read their own privacy notices.
12. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and the updated date below will be revised.